This privacy policy document, updated with the EU Regulation (GDPR) 2016/679 relating to the processing of personal data, as well as with Legislative Decree 181/18 which amends Legislative Decree 196/2003, regulates the methods of treatment of the data collected from a website while browsing by the user.

It has the specific purpose of informing the user about the processing of their personal data in accordance with the provisions of the law and the EU Regulation. The Privacy Policy and Cookie Policy, therefore, describe how we collect, use and share the personal data we obtain as a result of the use of the website ("the Site") by users; please read them carefully before using the site.

The information is provided only for the site mentioned above and not for other websites that may be consulted by the user through appropriate links.

Data controller

Following consultation of this site, data relating to identified or identifiable persons may be processed. The Data Controller is Veronica Regis with headquarters in Via Antonio Fogazzaro 10, 00137 Rome, Italy.

The Data Protection Officer can be contacted via:

  • ordinary mail to the address: Veronica Regis Via Antonio Fogazzaro 10, 00137 Rome, Italy;
  • to the email address:

Within the Company, users' personal data are processed by employees of the various corporate functions, as persons authorized to process them ("Persons in charge"). The Appointees operate under the direct authority of the Owner or the Person in charge of the processing of personal data.

Place of data processing

The treatments connected to the web services of this site take place at the Veronica Regis headquarters and are only handled by technical personnel in charge of the processing, or by any persons in charge of occasional maintenance operations. No data deriving from the web service is disclosed. The personal data provided by users who request dispatch of informative material or registration to the site's database are used for the sole purpose of carrying out the service or provision requested.

Processing methods

Personal data is processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Purpose of the processes

The data is processed for purposes functional to the performance of our business, in particular for:

  • concession of services based on the web interface (user master data registration);
  • concession of information relating to those who voluntarily registered on our site's database (technicians, installers, etc.);
  • statistical research;
  • fulfillment of legal obligations.

Types of data processed

Navigation data

During their normal operation, the IT systems and software procedures used to operate this website acquire some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this eventuality, at present the data on web contacts does not collate for more than six months.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message. Specific summary information will be progressively reported or displayed on the pages of the site set up for particular services on request.


Cookies are text files that are stored on the computers of web users to allow safe and efficient exploration of the site and monitor its use.

This site uses the following types of cookies:

  • "technical" session cookies for authentication (site management, restricted areas and acceptance of cookies)
  • "third party" cookies (Google Maps)

Session cookies (essential for managing the site and for accessing the reserved areas of the portal).

This site uses session http cookies to manage authentication for site management and to access restricted areas. The use of session cookies (which are not stored permanently on the user's computer and are eliminated by closing the browser) is strictly limited to the transmission of session identifiers necessary to allow safe and efficient exploration of the site. There is a cookie for recording the options related to cookies.

Third party cookies

Third-party cookies can be disabled without any consequence on site navigation.

Google Maps

This website uses the Google Maps service from the company Google, Inc. (hereinafter "Google") for the display of interactive maps; Google Maps uses cookies (not from third parties) that do not store personal data. The place of data processing is in the USA. To learn about Google's privacy rules, please visit the website The cookies used by the Google Maps service are: NID, PREF. For more information and related updates, please visit the website

How to disable cookies (opt-out)

It is possible to deny consent to the use of cookies by selecting the appropriate setting on your browser: unauthenticated navigation on this site will still be available in all its functions. Below are the links that explain how to disable cookies for the most popular browsers (for other browsers that may be used, we suggest looking for this option in the help of the software normally available through the F1 key):

If a different browser is used, it is advisable to look at the manufacturer's website for the specific guide for disabling cookie.

Alternatively, you can only disable Google Analytics cookies, using the opt-out add-on provided by Google for the main browsers.

Verify your behavioral cookies

The website may display advertisements delivered and managed by external suppliers, otherwise called "Third Parties", which may collect information derived from users' browsing through the use of cookies and use them to show personalized advertisements while browsing the Web, otherwise called "Online behavioral advertising". For more information

You can view the behavioral cookies on your browser for tracking activities by visiting the address

Recipients of the data

We inform you that the personal data provided by users can be communicated to third parties in order to carry out the service provided on the basis of the data subject's requests.

Retention period

Veronica Regis retains the data only for the time necessary to provide the service or for legal obligations.

Rights of the interested parties

Right of access to personal data: The user has the right to obtain from the Data Controller confirmation that a processing of personal data concerning them is in progress and in this case obtain a copy of his data in our possession by writing to the e-mail address indicated above.

Right to correct or update personal data: The user has the right to obtain from the Data Controller the correction of inaccurate personal data concerning them without undue delay. To change their data or to integrate them where incomplete, the user can contact us in the manner indicated above

Right to view personal data: From 25 May 2018, the user has the right to the portability of their personal data. By data portability we mean the right to view your personal data provided to Veronica Regis (as personal data and / or registration) or the right to receive personal data in a structured format, commonly used and readable by automatic device concerning the user as well as the right to transmit this data to another data controller. The user can send the request through the methods indicated above. In this case, the data will be available within a maximum of 15 days from the request. In the case of corporate customers, since the Regulation is addressed only to natural persons, it is possible to request the portability of your data only in the case of individual and freelance companies, only through your company contact person

Right to limit the data use: The user has the right to obtain the limitation of the data use from the Owner. In fact, the right to have the user data used only for what is necessary for the purpose of conservation is recognized. In order for the user to exercise this right, at least one of the following hypotheses must occur

  • the interested party disputes the accuracy of personal data;
  • the processing is illegal and the user opposes the cancellation of personal data;
  • the data is necessary for the user to ascertain, exercise or defend a right in court, while Veronica Regis is no longer used for processing purposes;
  • the user has opposed the treatment and is awaiting the necessary checks to determine whether the legitimate reasons of the data controller prevail over those of the interested party.

In each of the cases mentioned above, therefore, the data can only be processed for the purpose of their conservation, unless there is the user's consent or if such processing is necessary for the exercise or defense of a right in place judicial or to protect the rights of another natural or legal person or for reasons of public interest.

Right to the deletion of personal data: We retain user data only for the time necessary to provide the requested service or to fulfill legal obligations. However, even in this case and under certain conditions, we may still be obliged not to permanently delete the user data for: reasons of public security; the assessment, exercise or defense of a right in court or for the fulfillment of a legal obligation. The user can send the cancellation request through the methods indicated above. The data will be deleted within a maximum of 15 days from the request

Revocation of consent and right of opposition: The user can revoke his consent to the treatment at any time. In some circumstances we may object to the processing of some personal data by us. To modify the consent, even after the conclusion of the contractual relationship, you can submit the request through the methods indicated above. In the absence of express revocation, we use the user's consent even after the termination of the service / contractual relationship. Finally, the user may, at any time, object to the processing of their personal data processed for direct marketing purposes and, if required by a particular situation, they may object to the processing of their personal data processed on the basis of the legitimate interest of Veronica Regis unless that the existence of prevailing legitimate compelling reasons of Veronica Regis to proceed with the processing (e.g. the exercise or defense of a right in court) has been demonstrated

Right to lodge a complaint with the italian Guarantor for data protection: The interested party may lodge a complaint with the Guarantor for the protection of personal data if he believes that his rights have been violated pursuant to the GDPR and the applicable legislation, according to the methods indicated on the Guarantor's website, accessible at:

Reference legislation

REGULATION (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, as well as on the free movement of such data and which repeals Directive 95/46 / EC ( general data protection regulation).

Legislative Decree 181/18, containing "Provisions for the adaptation of national legislation to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to data processing personal data, as well as the free movement of such data and which repeals Directive 95/46 / EC (general data protection regulation) "which amends Legislative Decree 196/2003," Code regarding the protection of personal data”.

Provision of the Privacy Guarantor n. 229/2014, relating to the "Identification of simplified procedures for the information and the acquisition of consent for the use of cookies.